TESTIMONIALS

Austin Kennedy

I can not begin to tell you, how appreciative I am for Jeff and his team. Our house got flooded, due to a burst pipe. We never went through anything like this, ever! We took the advise of another and hired a different company to do the mitigation. I will not get into details, of the dishonest and disservice this other company caused us, but rather how NWA restore it, corrected the situation for us. Jeff and his PROFESSIONAL team, immediately recognized the problems that needed to be addressed, came up with a plan of action, and immediately went to work. Jeff (Owner) along with a supervisor, were out at our house daily, checking the moisture levels, repositioning equipment, all in order to get the atmospheric conditions right, so our home could dry properly. Once the conditions were set, it took NWA Restore it 6 days, to completely dry our home, vs the other company which took over a month and our home was still wet. I can not thank Jeff and his team with NWA Restore it enough, your company and your team saved our home/investment. You have a client for life!!

Guy LHeureux

I had pretty extensive water damage. The leak also caused a lot of black mold. The bathroom, kitchen, two bedrooms and the garage were all damaged. The work that NWA Restore It was high quality. Its hard to to explain how excellent the work was. They dried out all of the wood that was still wet. They had a crew that came in and removed all of the mold (it took a few days). I was surprised at how high quality their work was. For example, rather than just repairing the garage roof, they made it look better than it has looked in years. All of my expectations were exceeded. All of the people that I dealt with were professional and pleasant -- even when it was me changing my mind. The little things matter. One example is we wanted a specific shower head. They were able to find the exact one that we wanted. To sum it up, they made it look like it was a brand new house. I have some additional work that needs to be done that I'm not ready for, but NWA Restore It will be the place that will fix it. In the future they will be my first call.

John Lott

I've now worked with NWA Restore It twice. This most recent time was superb. Beau was our project manager and he was always responsive, and willing to include our needs in the timeline. I think on of my favorite things he had done was a very thorough walk through review of the work his company did to include a follow up text a week later. He wanted to ensure they delivered on their high quality expectations. There maybe 5 or so people who worked on our house. Jose and Endi need special mention. They should up every day on time and extremely happy. I can't tell you I much I appreciate their happiness, attention to detail.

William Callahan

I want to personally give a HIGH RECOMMENDATION for NWARestore it. I am in regular need of services for my rental home which is 1000+ miles away so I must have high level of trust in those I wish to repair anything in my townhome.

Brandon C.

Had our floors replaced by them but the LVP flooring was faulty and was damaged easily. The manufacturers wouldn't honor the lifetime warranty so NWA Restore it replaced the floor at no cost to us. They took really good care of us and went above and beyond to make sure we were completely happy with everything. I'd recommend them to anyone!

Connie Murphy

This place is awesome! After our water heater busted and flooded the place, we managed to put on our waders and call for help. They came out with an extractor, several fans and dehumidifiers to dry the place up. Fortunately it wasn't flooded enough to go fishing. After baking until we were well done, as it was hot as hell, we had our place dried. After we were finished and worried about the cost, it turned out that our landlord paid for it! Hurray! They saved the day!!!!! Hell yea!

Ashley Goodyear

They came out quickly (within an hour) were very thorough with our remediation issue. Didn’t try to oversell anything. I received communication throughout the whole process. Worth the peace of mind.

Shelly van Zyl

After only 2 years in our custom built home, it was time to have our carpets cleaned. We soon discovered our little dog had “marked” ALL over the house (wasn’t visible.) Called NWA Restore It upon recommendation. They were priced well, very thorough with their prep and cleaning and wonderful to work with. Earl did a fantastic job and will personally ask for him the next time!

Kama Marsh

Absolutely amazing crew! Had water damage and Nathanael and Derrick did an awesome job of cleaning up the area. They were prompt, reliable, friendly, on time, and explained things so I could understand. Thank you so much for the help! Amazing job!

Amy Groves

NWA Restore-It was communicative, efficient, and understanding during our restoration process. Project manager Stacey Johnson was easy to reach and helped us every step of the way. Very happy we chose them for this project.

Peggy Westfall

This company is top notch! We were getting ready to sell our house and had just found out that we had a surprise water and moldy issue in our crawlspace. Timeliness and qualifications of the right service company were going to be critical. Fortunately, we found NWA Restore-It. Jeff, Earl and the entire team were excellent and they were able to remediate the issue and we met our timeline. Professional all the way!

Peggy Arend

NWA Restore is competent, reliable and professional. Kerry and his team followed through on every step outlined in resolving the issue and did so on a tight timeline. They take the extra step to make sure things are done right and you are happy. This is the company to call.

Caleb Burky

From start to finish they were amazing with cleanup and fixing all the repairs. Their communication, customer service were great throughout the process and they made fixing/restoring issues and bring the room back to it’s original condition as easy as possible all while living in the house. Highly recommend to anyone!!

Amy Kesner

NWA Restore-It came out and assessed water damage we had in our home. They came out early the next morning and set up equipment to dry the water and moisture to prevent mold growth. Very quick response time, friendly people, and quality work! Highly recommended!

Pamela Whiteley

Used NWA restore it twice on my townhouses. Both times I got a clean air sample after the work. Office lady messed up the address and work order, but the actual work was high quality. Now I am using them a 3rd time for mold from a leak.

Addy Osornio

Highly recommend NWA Restore It for all of your restoration needs. They take care of you from the beginning to end no need to be looking for additional services on your own. Vallery is amazing we have loved working with her!

Jennifer Logan

NWA Restore It handled our issue in a timely, helpful, and efficient manner, walking us through the steps to take, the needed information, and every person we interacted with was professional, friendly, and compassionate! Would recommend to friends and family!

Nick Robbins

Our nonprofit reached out to NWA Restore It when we had a huge water issue. During a time of crisis they jumped right in and helped deal with the situation. We highly recommend them.